Return & Refund Policy
What is KayaraLabel Return Policy?
Once you receive the parcel, please record a video while opening it. If the parcel is found to be damaged, our Return & Refund policy will apply.
Our “100% Customer Satisfaction Program” allows for easy returns and refunds under the following conditions:
1. For Cash on Delivery (COD) orders, the split amount collected is non-refundable under any circumstances.
2. Return is available only if the product is defective or damaged.
3. There might be a slight color difference between real products and photos/videos due to camera quality.
4. For return queries, contact us at contact@kayaralabel.com or call/WhatsApp on +91 878-0259815.
5. While contacting for return, please mention your order number and a clear reason for return.
6. We will accept returns within 2 days after the product is delivered. Once we receive the returned product, we will initiate the refund within 2 working days.
7. Customer have to courier us of return order ( Incase of damage then only ) once we received courier then we will assist you if you want exchange or refund.
8. If there is a change in fabric from what was mentioned in the product description, only then the return will be accepted. Otherwise, no return is applicable.
When We Cancel Order ?
9. If you wish to cancel the order kindly ensure that you cancel your order within 24 hours after placing the order ( If Status changed as shipped within 24 hours then also we cannot cancel order as order moved from our warehouse ).